Accessible parking is available for events at the Harrison and Broad Street parking deck. Only guests who display a disability placard or a disability license plate will be permitted to park in an accessible parking spot. The spaces are limited and available on a first-come, first-served basis. The Stuart C. Siegel Center also has a drop-off area in front of the arena close to the main entrance at 1200 W. Broad Street.

The Harrison and Broad Street parking deck allows for direct access to the Stuart C. Siegel Center and is ADA accessible. Additional ADA-accessible parking is available in a variety of parking garages, street lots, and on-street parking near the Siegel Center. Please visit the VCU Parking page for more information.

Accessible restrooms are located throughout the Arena. All restrooms, drinking fountains, telephones, and counters at points of service are accessible in accordance with the Americans with Disabilities Act. There are also accessible family restrooms located throughout the Arena.

Patrons that require an ADA-accessible entrance may utilize the drop-off zone located in the front of the building near the intersection of Broad and Harrison Street. Patrons will be able to access the main entrance to the facility via accessible ramps at the entrance.

The elevator is located in the center of the lobby to allow guests access to the first (arena floor level) and third floors, event permitting. Guests with disabilities and their companions are given first priority for service at the elevator.

Courtesy Assisted Listening Devices are available for all of our upcoming events. To reserve an assisted listening device, please contact the VCU Ticket Office at (804) 828-7267 at least one day before the event. Once you arrive at the Stuart C. Siegel Center, visit Fan Assist on the main concourse to check out your assisted listening device. A photo ID is required as collateral for using the assisted listening device. The ID will be exchanged back for the device when returned.

Sign Interpreters are available upon request to those who require such services. Guests who require such services are encouraged to contact the Stuart C. Siegel Center before purchasing their tickets at least two weeks prior to the event by calling (804) 828-7267. Required seating accommodations for the guest and the interpreter are provided on a first-come, first-served basis, subject to availability, and are not guaranteed.

Pets are not permitted at the Stuart C. Siegel Center. Guests with a disability who are assisted by a service dog may bring the service dog as permitted by the ADA. Guests who require assistance from their service dog while at the arena are encouraged to call the VCU Ticket Office at (804) 828-7267 in advance to confirm seating locations or seat relocations.

The Stuart C. Siegel Center provides wheelchair-accessible and companion seating on at the top of Sections 14, 15, 32, and 35. 

Guests who require wheelchair-accessible and companion seating are encouraged to purchase wheelchair-accessible tickets as soon as possible. Requests by guests with a disability who have tickets to non-wheelchair-accessible seats to relocate to wheelchair-accessible seating locations will be filled on a first-come, first-served basis and subject to availability. Event-day relocations to wheelchair-accessible seats are not guaranteed.

Please call the VCU Ticket Office at (804) 828-7267 for assistance in purchasing accessible seating or if you have specific questions regarding wheelchair-accessible and companion seating.